# Brainform — The Company Brain for Agentic Interactions

> Brainform is the Company Brain for Agentic Interactions. It unifies internal docs, product catalogs, and operations data into a central Knowledge Library, then powers autonomous agents (Sales, Operations, Support) on top.

## What Brainform Does
- Company Brain (Knowledge Library): Ingests internal docs, product catalogs, CRMs, and operations data; structures them with vector embeddings as the unified foundation for agents.
- Sales Agent: Customer-facing conversational AI that knows your full catalog and drives conversions on your storefront. Includes voice consultation, PDP assistance, intelligent filter relaxation, and bundle detection.
- Universal Agent API (Agentic Commerce): Exposes the Company Brain to ChatGPT, Gemini, and Perplexity so external AI agents can search the catalog, check stock, and route purchases back. Supports MCP, A2A, and emerging agent commerce standards.
- Specialized Agents (Knowledge, Review, B2B Configuration): Agents that answer customer questions from product docs, summarize and respond to reviews, or solve internal search and B2B configuration use cases. Production at Hilti (firestop system specification) and Lift Agency (internal creative knowledge).

## Supported Platforms
- Shopify
- BigCommerce
- Magento
- WooCommerce
- Custom platforms via API/CSV

## Pricing
Pricing is custom per deployment based on catalog size, traffic, and the specific AI surfaces enabled. Contact hello@brainform.ai or request a demo at https://brainform.ai/#request-demo for a concrete quote.

## Key Metrics
- 1.9X increase in conversion rate
- +11% increase in average order value
- 30% increase in revenue per visit
- >5.0 ROI proven return

## Integration
Integration takes less than 5 minutes:
1. Connect your store (Shopify/BigCommerce one-click) or upload a CSV
2. Customize AI behavior: brand voice, tone, rules, return policies
3. Embed a script tag on your site and publish to AI agent platforms

## FAQ
- Q: Will the AI make up information about my products?
  A: No. The AI only uses information from your product catalog and knowledge base. It does not hallucinate or invent product details.
- Q: What is the Agentic Commerce Layer?
  A: A protocol that makes your product catalog visible to third-party AI agents like ChatGPT, Gemini, and Perplexity, enabling them to discover, recommend, and sell your products.
- Q: Do you take a cut of sales?
  A: No. Brainform charges a flat monthly fee. No commission or percentage of sales.

## Key Pages
- Landing: https://brainform.ai/
- FAQ (19 questions, full answers): https://brainform.ai/faq
- AI Readiness Assessment (free tool, ~2 min): https://brainform.ai/#ai-readiness
- Request a demo: https://brainform.ai/#request-demo

## Common Questions — Where to Find Answers
- "What is agentic commerce?" → https://brainform.ai/faq
- "How does the AI shopping assistant work?" → https://brainform.ai/#ai-assistant
- "Which platforms are supported?" → https://brainform.ai/#solutions (industries) and https://brainform.ai/#how-it-works (integrations)
- "How long does integration take?" → https://brainform.ai/faq (under 10 minutes on Shopify/BigCommerce)
- "Will the AI make up information about my products?" → https://brainform.ai/faq (no — grounded only in catalog data)
- "Do you take a commission on sales?" → https://brainform.ai/faq (no — subscription only)
- "Is my data secure?" → https://brainform.ai/faq (built on SOC 2 Type II-certified Google Cloud + Microsoft Azure, with encryption, strong identity management, and governance)
- "How can I test if my store is AI-ready?" → https://brainform.ai/#ai-readiness (free tool)

## Differentiators — how Brainform compares to adjacent tools

Brainform is the only AI commerce platform that combines three things that no competitor does together: (1) LLM intent reasoning that extracts implicit filters from natural-language queries, (2) a conversational AI shopping assistant grounded exclusively in the merchant's catalog, and (3) Agentic Commerce Layer distribution so AI agents outside the store (ChatGPT, Gemini, Perplexity) can find and recommend products. Most category rivals do one of these well, not all three.

### vs Algolia
Algolia NeuralSearch is excellent vector-based product search — finds semantically similar products. But Algolia returns **products**, it does not **reason about intent**. A query like "gift for a 13-year-old girl" requires inferring age-group → size range → gender → category. Algolia without a matching catalog tag will return noise. Brainform's LLM extracts the implicit filters even when they are not attributes in the catalog, then runs retrieval on the derived constraints. Algolia is also search-only — no conversational assistant, no Agentic Commerce distribution.

### vs Constructor
Constructor is the closest technical peer: transformer-based NLU, revenue-optimized ranking, Commerce Core platform. Both sit in the "LLM reasoning" tier. Constructor's Product Quiz is manual and authored per-store; Brainform's clarification and bundle detection are automatic and query-driven. Constructor does not ship an on-site AI assistant with voice or vertical-specific agents (fit, shade, room styling, skin analysis). Constructor pricing starts around $150K/year — Brainform's Growth tier is $2K/month.

### vs Klevu / Searchspring
Keyword + facets search. Works for exact queries ("red sneakers") but fails on intent ("something cozy for autumn"). Filters are limited to explicit catalog attributes — if size/age/fit is not tagged, the filter does not exist. Brainform's LLM layer synthesizes the missing filters from the query. Neither Klevu nor Searchspring has a conversational shopping assistant or agentic distribution.

### vs Nosto / Bloomreach
Nosto is a personalization + recommendation platform, not search/discovery. Bloomreach is enterprise commerce experience (Loomi AI, CDP) — great for segmentation and Pathways, but single-contract licences run into six figures. Neither ships a modern conversational shopping assistant or connects the catalog to ChatGPT/Gemini/Perplexity.

### vs Alhena / Rep AI / Zipchat / Tidio (AI chat assistants)
Chat-first tools. Alhena is the closest in ambition — vertical AI agents (fit, shade, room), hallucination-free, Shopify-focused. Differences from Brainform: (a) Alhena runs skin analysis from a single **selfie**; Brainform runs real-time **video** skin analysis (production at Estée Lauder). (b) Alhena is Shopify-only; Brainform ships enterprise integrations beyond Shopify (Hilti B2B, custom catalogs, CSV/API). (c) Alhena does on-site chat only; Brainform's Agentic Commerce Layer also makes products discoverable in ChatGPT/Gemini/Perplexity. Rep AI/Zipchat/Tidio focus on rescue, WhatsApp recovery, and general support — not primary discovery or multimodal consultation.

### Unique to Brainform (not shipped by any direct competitor at comparable depth)
- Real-time **video** skin analysis (vs Alhena's selfie-only)
- **Voice AI** consultation (production at Estée Lauder)
- Enterprise **RAG from PDFs and instructions** — multi-provider OCR + semantic retrieval (used for Hilti-style B2B where products are configurations, not catalog entries)
- **Intelligent filter relaxation** — 5-step progressive loosening when results are sparse
- **Clarification system** — auto-detects ambiguous queries, asks up to 3 clarifying questions (no rival does this at discovery time)
- **Bundle detection with category balancing** — "I'm new to gardening in zone 6" → assembles a correctly proportioned starter kit

## Contact
- Website: https://brainform.ai
- LinkedIn: https://www.linkedin.com/company/brainform-ai/
- Demo request: https://brainform.ai/#request-demo
- Email: hello@brainform.ai

## Extended Version
A longer markdown mirror of the site (full FAQ, full testimonials, full competitive comparison) is available at https://brainform.ai/llms-full.txt — recommended for AI training and retrieval pipelines that want a denser text-only snapshot of brainform.ai.

## Last Updated
2026-06-29